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View

On clicking the ‘view’ button of a particular queue in the transaction column, it will redirect to a new window displaying all the details of that queue as follows:

  • Status: It displays the status of the queue items. The queue item can be in one of the states given below: 
    • New: The status will be shown as ‘New’ when items are added to the queue using the Add transaction activity in RPA Genie Studio.
    • In Progress: The status will be shown as ‘In-Progress’ when the queue items are returned from the queue for further processing by using the ’Get Queue Item’ activity in RPA Genie Studio. 
    • Failed: The status will be shown as ‘Failed’ when the queue item does not meet any business or application requirements as per the project and the transaction fails.
    • Completed: The status will be shown as ‘Completed’ when the queue items are processed successfully. 
    • Abandoned: The status will be changed to ‘Abandoned’ when the queue items remain in an ’In-Progress’ state for a day (24 hours) without being processed.
  • Reference: While adding items to the queue, a unique value for a queue item needs to be provided which can be used as a reference later to view the details of a particular queue item. 
  • Start Date Time: It displays the date and time at which the processing of a queue item has begun.
  • End date Time: It displays the date and time at which the processing of a queue item has ended. 
  • Robot Name: It displays the name of the robot which was used to process the queue item.
  • Reason: If the status of any queue item is failed, then the reason will be displayed in the reason column.
  • Details: On clicking the ‘Details’ button of a queue item, it will redirect to a new window with two tabs:
    • Details: The detailed information about a queue item such as the status, Start DateTime, End DateTime, Exception message (if any), Error type, and activities that were used for processing a particular queue item will be displayed in this tab.
    • Events: This tab displays all the events that have occurred to a particular queue item. For example: if a new item is added to the queue, then the DateTime, the user who added it, and the action taken by the user will be displayed. Next, if the same queue item is being processed, then the details of the ‘In-Progress’ event will be displayed.