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Web-based application: An Overview Most people often confuse web applications and websites. Well, a web application is a program o...
Although the term disruptive technology may represent pictures of high-tech progress in the field of technology, there are many ex...
What is a chatbot? A chatbot is a computer program that communicates with humans through different mediums such as text,......
What is contact center automation? The Contact Center is an important part of the infrastructure of every huge organization ...
Artificial Intelligence (AI) has always been considered an innovative technology that took the human world to another level. It de...
Cloud Computing: An introduction Cloud services have recently become one of the leading platforms, mainly because of giant c...
Customer service chatbots function as an automated support tool for the customers. They are also referred to as AI virtual......
Almost all major companies have adopted chatbots as a fundamental part of their internal and external communication strategies. Th...
The digital transformation that took place across the globe has enabled technology to spike into all known industries around the.....
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