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The financial sector is one of few industries involved in producing massive amounts of information through daily records, second o...
Financial Technology (FinTech), today, has become a revolutionary field in the global industry, encountering rapidly positive chan...
Over the last decade, cyber-attacks have grown so popular in the banking sector that it is now considered one of......
Over the past decade, Online Banking has significantly evolved and has increased in popularity among customers. Due to this reason...
Businesses today often look out to outsource the work of handling incoming calls to an external call center. This is......
Computer Telephony Integration, also sometimes referred to as Computer-Telephone Integration is this modern-day technology that en...
A cloud-hosted call center is a modernized alternative to the traditional option of an on-premise call center. This means that......
What is Automatic Call Distribution System? ACD is a telephony software system that assigns or routes the incoming calls to......
Interactive Voice Response or IVR is a technology that facilitates interaction between humans and computer systems through voice o...
+1 (704)-858-2084 sales@claysys.com ClaySys Technologies 9635 Southern Pine Blvd Suite 133 Charlotte, NC 28273-5563
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