This is a tab where information about all other Bot Manager tabs is available. In this tab, the user can Inspect and review the changes performed in the Bot Manager. This feature ensures a high level of transparency, allowing all users to see exactly what has been altered and by whom. Hence, it helps to prevent unauthorized or unintended changes.
The Audit Details section in the Bot Manager displays a Service Audit table consisting of details such as Type, Action, Description, Action By, Action Date and view.
Example: History Data for the type “Queue”
Using the ‘Show filter’ option, the user can filter the service audit details based on the Type, Action, Action By and Action Date.
The “Search” button can be clicked after entering the required data in the respective field(s).
The “Refresh” button helps to reload the tab so that the user can see the latest service audit details.