The Rollback Tenant feature allows you to restore a tenant to a previously saved state. This helps quickly recover the tenant to an earlier working version, minimizing disruptions and ensuring system stability.
Let’s explore this in detail.
Step 1: Click the Backup and Restore option from the left navigation menu, as shown in the image below.

Step 2: The Backup and Restore page appears. Click the Rollback Tenant tab, as shown in the image below.

Folder Upload
When this option is enabled, the existing folder structure in the current tenant is retained during the rollback process.

Step 3: Select the tenant to be rolled back and click the Restore button, as shown in the image below.

Step 4: A Restored Successfully message is displayed after the rollback is completed, as shown in the image below.
‘Restored successfully’ message appears as shown in the image below.

Additional Notes