Working of Health Monitoring Tool
Health Monitoring Tool (HMT) consists of two separate services:
- RPA Genie Server Agent – This service is dedicated to monitor the connectivity of the Genie Database on the Genie Server side. It can be configured using the Administrative Console Tool, which is installed alongside the Genie Service Installer.
- Genie Agent Service – This service is dedicated to monitor the connectivity of the Genie Service. It can be configured during the Studio installation.
Previously, a single service monitored both the Genie Database and Genie Services. Now, this functionality has been split among these two separate services. Both services will run in the background like standard Windows services. If any connection issues arise with the Genie Database or Genie Services, the user will receive an email notification. This email will be sent based on the SMTP settings configured in the Bot Manager. Hence, HMT enhances user responsiveness to connection issues by sending email notifications, making issue resolution more efficient.
Output
Below are the sample error messages sent via email:
Genie Service Error Message
Database Connectivity Error Message
