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Adding a Queue Alert

Queue is a storage bucket where a large amount of data can be stored and accessed in a First-In-First-Out (FIFO) pattern. Users can populate an initially empty queue in BOT Manager, retrieve and process items from it, and update the status of each item after processing using RPA Genie Studio activities. 

Steps to add a queue alert:

  • Configure the common fields such as the ‘Alert Name’, ‘Person to Notify’ and ‘Enabled’ checkbox and Tags.
  • Select the Queue name using the dropdown list to which the alert has to be assigned.  
  • After selecting the queue name, the user has four options for setting up the queue Alert such as Queue Item added, Queue Item Abandoned, Queue item failed and Queue item completed. Select the appropriate alert type and then select the template name using the dropdown next to it.  
    • Queue Item Added – This alert notification will be sent when a new item is added to a particular queue. 
    • Queue Item Abandoned – This alert notification will be sent when the status of a particular queue Item is not updated and the queue item state changes to abandoned.
    •  Queue Item Failed – This alert notification will be sent when a particular queue item has failed due to any business/application errors.
    • Queue Item Completed – This alert notification will be sent once the processing of a particular queue item has been completed successfully. 
  • Click on the ‘Save’ button to add the Queue Alert.