When The World Is Firing, ClaySys Is Hiring

“Every crisis is also an opportunity,” Yuval Noah Harari.

When Coronavirus reared its ugly head, the world began to face an unprecedented crisis that it has ever witnessed. Since the pandemic hit the whole world, people remained indoors, and many uncertainties began to stare at them. Job insecurity acted as the main villain in the long list of their worries, and layoffs seemed to be the order of the day. Even if the world has returned to normalcy, the trend is yet to be reversed. 

But ClaySys has shown an aberration in the trend by hiring more against the wave of layoffs and furloughs. This year alone,  ClaySys has hired 15% more than its regular intake, and the organization is set to add around 2,000 employees to its workforce within a year. 

For the last few years, many organizations have shown an unwillingness to expand and have zeroed in on their core functions. But ClaySys has taken an unwavering stance to stride against the tide by moving into various fields other than technology-related services, including BPO, healthcare, restaurants, etc. 

We continue to hire against the existing vacancies for software developers, AppForms developers, project coordinators, software test engineers, and .NET developers. 

By matching your potential and talents, we can offer you the best workspace that ensures your professional growth and success in a highly-spirited environment. 

Review our open positions and apply now

CUNextGen’s MRM Platform Connects Siloed Systems, Provides RPA, Chatbot and AI Services with Next-Generation Technology

Effectively managing complex member relationships is essential to delivering the kind of consumer experience now required to remain relevant and competitive in today’s financial services market. However, too often a credit union’s unintegrated systems create information silos, making it difficult to impossible to see the full details of a member’s relationship with a credit union in one place, much less take action on all of a member’s needs.

A collaboration between Members Development Company (MDC), a consortium of nearly 70 large and future-focused credit unions, and ClaySys Technologies, a technology company providing products focused in next-generation technology spaces, addressed this problem with the launch of CU NextGen.  The new CUSO’s core competencies center on the technologies of no-code app development, robotic process automation (RPA), and artificial intelligence, which form the foundation of its flagship offering, a new Member Relationship Management platform.

“Responding to a member’s direct interactions is the ultimate test of a credit union’s ability to serve consumers. In this age of Venmo, Amazon Prime and Uber Eats, when a member reaches out, they expect instant—or nearly instant—results,” said Kent Zimmer, MDC’s SVP of operations and CU NextGen’s interim CEO. “Sometimes a member’s request seems simple, but backend systems that don’t interface with each other mean credit unions have to develop manual procedures across multiple business units to complete them. At CU NextGen, our goal is to eliminate these complicated and inefficient processes, replacing them with a holistic solution for fulfilling the needs of members in the manner they’ve come to expect as 21st-Century consumers.”

The CUSO’s development is the direct result of work MDC and ClaySys conducted with MDC’s network of owners in implementing RPA solutions across a variety of high-volume workflows. During this collaboration, the two partners found significant gaps in credit unions’ abilities to fulfill members’ needs quickly and efficiently that could not be solved by RPA alone. A comprehensive view of a member’s accounts and the ability to act on that member’s needs from within a single system were needed.

“Every consumer wishes the companies they interact with could understand their needs quickly and just get it done for them,” said Vinod Tharakan, managing director of ClaySys Technologies and a CU NextGen board member. “When a member calls, emails or starts a chat session with your credit union, they want you to use what you already know about them to anticipate their needs and either proactively get it done or at least do it quickly once requested. This is the kind of member experience CU NextGen was built for.”

CU NextGen’s Member Relationship Management (MRM) platform uses RPA to virtually integrate a credit union’s siloed systems, allowing staff to act on member-facing needs from within a single set of screens. The MRM platform’s portfolio of ancillary services, offered across several modules, has been designed to either enhance member experience or make credit union operations more efficient. Because of the modular design, credit unions may choose to entirely replace existing customer relationship management systems or select just those modules needed to supplement its current technology.

Modules currently available:

  • Customer Relationship Management (CRM), providing MRM’s Member 360 view
  • Business Trouble Ticketing, initiating and tracking tasks across business units
  • AppForms (Forms/Workflows, eSign: DocuSign, Adobe Sign), creating new process streams
  • Knowledgebase, providing answers to chatbots and member-facing staff
  • Chatbots, allowing member self-service
  • Robotic Process Automation (RPA), integrating systems, reducing data entry and retrieval, allowing human staff to focus on enhancing member experience.

Some MDC owners are using the AppForms module to build new, member-facing online account opening processes, which use RPA to create the appropriate records in the different backend systems. Others are using the CRM module’s Member 360 view in their call centers to reduce data entry and retrieval work—as well as hold times.

The use of no-code app development technology allows CU NextGen to rapidly build and deploy new custom solutions to address issues as they arise. For example, the Paycheck Protection Program (PPP) recently implemented under the CARES Act created an avalanche of loan applications from small business members looking for relief during the COVID-19 pandemic, exposing bottlenecks in the existing processes used for processing these loans. In response, CU NextGen helped eight MDC credit unions set up an end-to-end solution for accepting PPP applications, processing them internally, and submitting them to the SBA, providing much-needed relief to members and their employees. Initial development and deployment of this solution with the CUSO’s first credit union client, VyStar Credit Union, took just 72 hours. CU NextGen ultimately helped the eight credit unions deliver 10,000 individual loans totaling over $300 million in small business relief.

“VyStar needed a solution that could help our business community keep tens of thousands of people employed by accessing the funds available through the SBA PPP program,” said Jenny Vipperman, Chief Lending Officer at VyStar Credit Union. “And we needed to automate it at scale in order to offer this to all business members. CU NextGen delivered.”

Board members for CU NextGen are: Timothy Antonition, President/CEO at Space Coast Credit Union ($45.2 billion in assets, 460,000 members); James Nastars, President/CEO at Meritrust Credit Union ($1.3 billion in assets, 105,000 members); Jeff Kline, President/CEO at MEMBERS Development Company; Tony Saldanha, President at Transformant (and formerly VP of Global Shared Services and CIO at Proctor & Gamble); and Vinod Tharakan, Managing Director at ClaySys Technologies.

For more information, visit CUNextGen.com.

The ClaySys Campus: Home For 3000+ IT Professionals

ClaySys was founded in Infopark in 2010 when we occupied the Athulya building at Infopark, Kakkanad. We were less than 20 people in size when we first started, and we have now grown to over 250 people working out of Infopark, Kakkanad. 

ClaySys has 250+ Employees at Infopark Kochi today, and to support our growth, we have invested in setting up a next-gen IT Campus at Infopark Phase 2.

Cutting Edge Construction Technologies

The ClaySys Campus was constructed using next-generation construction technologies, that have been utilized in Kerala for the first time, to facilitate an IT Office Building built with heat insulation specifications exceeding an R-Value of R20, to ensure energy efficiency best suited for 24/7 air conditioning. With our heat insulation specification of R20, we require less than 30% of the energy for air conditioning, as compared to traditionally constructed buildings without heat insulation. 

The ClaySys Campus is one of the first buildings in India that has been built with a Solar Panel Glass Façade. The entire building façade is enclosed in Solar Panels generating in excess of 50 Kilowatts of power, which addresses more than 30% of the energy requirements of this building. 

The entire design, development, and construction of the ClaySys campus were executed by the in-house ClaySys construction team, from our sister construction company ClaySys Lifestyle Pvt Ltd

Image Gallery

What We Have Been Able To Achieve So Far

ClaySys brought to market the leading NoCode/LowCode Software Application Development platform called ClaySys AppForms, which is a next-generation platform for building business software applications. 

ClaySys is in the ‘Automation Technology’ space, where NoCode/LowCode Software Application Development enables delivering software to the business 10 times faster, with exponentially better security, and ease of ongoing maintenance. 

The ClaySys AppForms platform also has an RPA (Robotic Process Automation) Module built into it, which enables automating many manual tasks using Software Robots. A Software Robot can automate most of the manual data entry tasks done by humans and is at the leading edge of automation technologies today. 

The current industry projections are then more than 50% of the existing white-collar jobs will be automated using such technologies. 

The ClaySys AppForms platform already has several key international clients across multiple vertical industries like Banking and Financial Services, Healthcare, Manufacturing, Energy, Professional Services. 

Some of our Fortune 500 clients are WellsFargo Bank, JP Morgan Chase, ExxonMobil, 3M, Facebook, Deloitte, Atlantic Health System, and CVS, and we have many other clients amongst the mid-sized international companies as well. 

On 9th January 2020, we inaugurated the first building in our IT Campus, which will be followed by 2 more buildings to complete our Technology Campus. On completion, the ClaySys IT Campus will accommodate more than 3000 techies at Infopark Phase 2.

The ClaySys IT Campus is designed to provide an embedded club and recreation center within the office itself, to provide the right work-life balance for our staff. Being an international company, we have staff working at odd hours to support clients around the world, and having the right facilities at the office, ensures the appropriate options for leisure activities while in the office itself. 

Vinod Tharakan is the Managing Director of ClaySys, and the other Directors present for the inauguration were Dr. Manoj Tharakan, Dr.Naguesh Gaunekar, and Mrs. Thresiamma Tharakan. 

Media Mentions

  • https://www.mathrubhumi.com/ernakulam/nagaram/article-1.4429601
  • https://keralakaumudi.com/news/news.php?id=221853&u=local-news-ernakulam
  • https://www.sathyamonline.com/business-news-infopark-295714-2/
  • https://www.infomagic.com/news/latest-business-updates/claysys-kochi/36/46380

Five Lakh IT Jobs by 2020

KOCHI: Kerala Government’s IT policy targets to create five lakh job opportunities by 2020. If everything goes as planned, Infopark will be able to provide one in three IT jobs in the state by then, Infopark CEO Hrishikesh Nair said. He added that Infopark Kochi, which started in 2004, aims to develop eight million square feet built-up space by 2020 in the second phase. Hrishikesh Nair was speaking to media persons on the sidelines of a press conference here the other day.

Infopark has a built up space of 4.5 million sq ft and this will go up to 6 million by the end of the current fiscal with the opening of the Phase II at Infopark Thrissur, he further said. The expected turnover of Infopark in 2015-16 is Rs 3,500-3,750 crore. The total turnover in 2014-15 was Rs 3,150 crore and Rs 2,650 crore in 2013-14.

Chief Minister to inaugurate Infopark Phase II on May 6

Infopark has joined hands with several global IT companies and infrastructure developers like Cognizant Technologies, UST Global, Trans Asia, Muthoot Group, Media Systems, Claysys Technologies, Caspian Techparks and Padiyath Innovation for phase II development. Around 60 per cent of the land in the second phase has been leased out successfully to IT/ITeS companies and co-developers.Hon’ble Minister for Fisheries, Ports and Excise Shri K Babu, Hon’ble Minister for Public Works Shri V K Ebrahim Kunju, Chalakudy MP Shri Innocent, Shri V P Sajeendran MLA, Shri Benny Behanan MLA, Industries and IT Principal Secretary Shri P H Kurian and Ernakulam District Collector Shri M G Rajamanickam, will be present among a host of other dignitaries.

Infopark inks pact with city-based firm

Infopark has entered into an agreement with Caspian Techparks India Private Limited for offering infrastructure for IT and ITES companies as part of its second phase development.

Hrishikesh Nair, CEO, Infopark and Thomas Chacko, managing director, Caspian Techparks, signed a 90-year lease agreement here on Thursday.Under the agreement, the Kochi-based Caspian Techparks, a logistics and infrastructure development company, will construct 4.5 lakh square feet in a phased manner for housing both IT and ITES companies on the 2.62 acres of land leased by the company in Phase II.

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ClaySys Campus to set operations in Infopark phase II

The second phase of Infopark Kochi has received a major fillip with six more companies inking deal to develop IT campuses in the 160-acre project. The companies that struck deal are UST Global, Trans Asia, Claysys Technologies, Syscon Group, Brigade Enterprises, and Media Systems. Ferston Infratel and Abad Builders have jointly proposed to develop an IT infrastructure project. Cognizant has already taken 15 acres in Phase II for developing its campus. The company’s Phase I campus will be ready for operations this year.

ClaySys Technologies participated in SharePoint Fest – NYC 2014

ClaySys is a Software and Services company that focuses on creating Line of Business Applications via Configuration not Coding.ClaySys AppForms is an add-on to Microsoft SharePoint that enables you to configure business forms and extend them to include complex business logic, working with data from SharePoint lists and libraries, SQL Server databases and Web Services. ClaySys AppForms often evolve into complex business applications, including workflows.


What used to work yesterday might not work today and could be a disaster tomorrow. The rapidity of economic and technological changes is creating huge intricacies for businesses. Conquering these challenges is what separates those who stand out and those who keep wondering why they could not make it.

From creating an affordable and superfast website to integrating various business functions, collecting data, driving intelligence, creating a better information flow, optimizing cost, enhancing customer relations and maximizing productivity, businesses are struggling hard to keep up with the pace. Enterprises are traversing to a new phase where they are required to go beyond national boundaries, and serve global customers providing them world class experience. While these goals are something that every organization wishes to achieve, businesses are looking for innovative tools and solutions which could help them manage their business better and meet their aspirations.
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